At Eisenberger and Meister Orthodontics, we are committed to protecting the privacy and security of your personal and health information. This Privacy Policy outlines how we collect, use, share, and protect the information you provide when you visit our website at eisenbergermeister.com, contact our office, or receive care at our practice in Passaic, New Jersey. By using our website or providing us with your information, you agree to the practices described in this policy.
Before diving into the details, it is important to note that as a healthcare provider, Eisenberger and Meister Orthodontics is subject to the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information (PHI) is governed by our separate Notice of Privacy Practices, which you will receive upon becoming a patient. This Privacy Policy covers information collected through our website and general communications with our office.
Information We Collect
We may collect two types of information: information you provide directly to us and information collected automatically when you visit our website.
Information you provide may include your name, email address, phone number, mailing address, date of birth, insurance details, and any messages or questions you submit through our contact form. If you schedule a consultation or inquire about our services — including traditional braces, Invisalign, or LightForce 3D-printed braces — we may collect additional information relevant to your care.
When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, operating system, pages visited, and the date and time of your visit. This data is collected using cookies and similar tracking technologies to help us understand how visitors use our site and to improve your browsing experience.
How We Use Your Information
The information we collect is used to provide and improve our services, communicate with you about your care or inquiries, schedule appointments, process insurance information through our billing partner OrthoFi, and respond to questions submitted through our website. We may also use your contact information to send appointment reminders or follow-up communications related to your treatment.
We do not use your personal information to send unsolicited marketing communications. If you have opted in to receive updates or newsletters from our practice, you may opt out at any time by contacting our office.
Cookies and Tracking Technologies
Our website uses cookies — small text files stored on your device — to enhance functionality and analyze how visitors interact with our site. You can adjust your browser settings to decline cookies; however, doing so may affect certain features of our website. We do not sell cookie data or use it to track you across unaffiliated third-party websites.
How We Share Your Information
Eisenberger and Meister Orthodontics does not sell, rent, or trade your personal information to third parties. We may share your information in limited circumstances, including with service providers who assist in operating our website or managing patient communications, with insurance and billing platforms such as OrthoFi to facilitate claims and reimbursements, or as required by law, such as in response to a court order or regulatory requirement.
Any third-party service providers we work with are contractually obligated to protect your information and use it only for the purposes for which it was shared.
Children's Privacy
Our practice proudly serves patients of all ages, including children receiving early orthodontic treatment and teen orthodontics. However, our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children without verifiable parental consent. If you believe a child has submitted personal information through our website without parental permission, please contact us so we can address the situation promptly.
Your Rights and Choices
You have the right to access, correct, or request the deletion of the personal information we hold about you, to the extent permitted by applicable law. To make such a request, please contact our office directly at (973) 862-3333 or by email at info@eisenbergermeister.com. We will respond to your request within a reasonable timeframe.
If you are a patient and your request relates to your protected health information (PHI), your rights are governed by HIPAA and our Notice of Privacy Practices, which is available at our office location inside Brook Haven Mall in Passaic, New Jersey.
Third-Party Links
Our website may contain links to third-party websites, including resources related to airway orthodontics, insurance information, and financing options. We are not responsible for the privacy practices of those external sites and encourage you to review their privacy policies before submitting any personal information.
Security
We take reasonable administrative, technical, and physical measures to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. While no method of transmission over the internet is 100% secure, we are committed to maintaining the security of your data to the best of our ability.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make updates, we will revise the "Last Updated" date at the bottom of this page. We encourage you to review this policy periodically. Continued use of our website following any updates constitutes your acceptance of the revised policy.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please reach out to us. Our team is happy to help.
???? Brook Haven Mall, Passaic, New Jersey
???? (973) 862-3333
✉️ info@eisenbergermeister.com
To schedule a consultation or learn more about our orthodontic services, please visit our contact page.